1. Online is the future

Quite simply, PC-based software is rooted in the past. An online system gives access whenever and wherever it’s needed, via any Internet capable device. The data is stored securely and automatically backed-up. Updates and upgrades are implemented centrally, meaning it doesn’t take an IT expert to keep the software correctly and compliant.

2. Real-world functionality

Not all payroll systems are created equal! Never assume a system automatically offers everything a business needs. For example, can it customise cost centres? Does it do multiple job pay rates or variable pay frequencies? Was the system designed in New Zealand with New Zealand businesses in mind?

3. Flexible service options

Conversely, a client should only have to pay for what they need. Some payroll systems are offered as a “one size fits all” all-inclusive package, meaning that the cost could include features which are completely irrelevant for some businesses and never used. If different levels of service are available, is it possible to swap between these, and without penalty? Find out more about Crystal Payroll’s service options.

4. Compatibility and convenience

An effective payroll system should integrate seamlessly with complementary accounting or time-clock software, be it online (like Xero) or PC-based (such as MYOB).

5. Quality of reporting

The reports generated need to be at the level of detail required by the business. Some systems restrict the manner in which reports can be extracted, for example, by pre-determined time periods. It should be possible to produce critical reports, such as Leave Liability, at any time. Ask for samples of reports to double-check this.